Billing Policy
Last updated: February 13, 2026
1. One-Time Installation Fee
- The installation fee is $5,000 USD, payable upfront via Stripe.
- Installment options may be available at checkout via Affirm, Afterpay, or Klarna (subject to eligibility, region, and currency).
- Alternatively, you may pay via Escrow for maximum payment protection.
- The installation fee covers Creative Engine Setup, Follow-Up & Booking Engine Setup, Testing, and Launch.
2. Demo Credit ($5)
- A $5 demo credit is required to run the live demo.
- This covers real messaging/call costs and prevents spam.
- The $5 is credited toward the installation fee if you proceed.
- Demo credits are non-refundable once messages have been sent.
3. Monthly Usage Costs (Pay-As-You-Go)
After installation, you pay only for what you use. There is no monthly subscription fee.
What's included in usage billing:
- Messaging + calls (WhatsApp, SMS, phone minutes)
- OpenAI ChatGPT conversation usage (qualification + scripting)
- Video generation seconds (new creatives)
- Owner-avatar video generation
Platform margin: All usage items are billed at vendor list price + 20% platform margin. This covers orchestration, monitoring, error handling, and consolidated billing.
Rate Card (including platform margin)
| Item | Rate |
|---|---|
| WhatsApp message (in/out) | $0.006 per message |
| SMS (US example, in/out) | ~$0.01 per message |
| Outbound calls | ~$0.017 per minute |
| Inbound calls | ~$0.010 per minute |
| OpenAI ChatGPT — input tokens | $0.30 per 1M tokens |
| OpenAI ChatGPT — output tokens | $2.40 per 1M tokens |
| AI video (720p) | $0.12 per second |
| AI video (higher quality) | $0.36–$0.60 per second |
| Owner-avatar video | $1.20 per minute |
International SMS/WhatsApp rates vary by country. Exact rates are visible in your dashboard.
4. Payment Method
- All payments are processed securely via Stripe.
- We accept major credit/debit cards (Visa, Mastercard, Amex).
- Monthly usage charges are billed to the card on file.
5. Usage Caps & Alerts
- You can set a monthly usage cap to control spending.
- We provide alerts when you approach your cap.
- A monthly usage summary is sent by email.
6. Managed Service (Optional)
- Self-Managed (included): You run the system; we provide tools and reporting.
- Managed by us (+$500/month): Weekly tuning, deliverability checks, objection improvements, reporting + fixes.
- You can enable or disable managed service at any time after installation.
7. Invoicing
- Installation fee: Invoiced at time of purchase.
- Monthly usage: Invoiced at the end of each calendar month.
- Managed service: Invoiced monthly in advance.
- All invoices are sent via email and available in your Stripe dashboard.
8. Late Payments
If payment fails, we will retry up to 3 times over 7 days. If payment remains unsuccessful, the system may be paused until payment is resolved. We will notify you before any service interruption.
9. Currency
All prices are listed in USD. If you pay from a non-US card, your bank may apply exchange rates and fees.
10. Contact
For billing questions:
AUMI 4
2810 N Church St PMB 32529, Wilmington, Delaware 19802-4447, US
Email: support@smartlineagents.com
Phone: +1 760-512-8491